Help with Exchange Activesync

johnc8407#IM

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Jul 1, 2009
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I have been trying to setup my work email for days and still no luck. I can access it from Safari just fine. When I try and setup active sync I keep getting the connection to server failed.

My username when logging in to outlook and owa is in the format of xxxx\xxxx. When trying to set up active sync on my phone, ive tried entering the part before the \ in the domain with the part after \ in the username. I've also tried leaving domain blank and entering xxxx\xxxx in the username field.

As far as the server, ive tried using webmail.companyname.com and webmail.companyname.com/owa with and without the https:// and no luck. Does it matter that the address to login to owa is webmail.companyname.com instead of exchange.companyname.com?

Any help would be greatly appreciated.
 

Alli

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Apr 28, 2009
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OWA and Active Sync are not the same thing. You need to get the EAS settings from your tech support people at work - the OWA settings won't do what you want.
 

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