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Help Needed with my MacBook pro

maverick786us

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Oct 23, 2014
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I have a MacBook pro, purchased in October 2016. Its a previous generation model. Last week after performing the latest update of High Sierra, I started experiencing crackling sound with the right speaker, where anything related to bass makes speaker burst.

Yesterday i showed my MacBook in apple service center, they said the speakers are gone, and gave an estimation of around 100$ for replacing the speakers. They said that VLC Media players mostly pushes speakers beyond the limit, and might have been responsible for this.
 

msm0511

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It sounds like you know what you're issue is. You just need to make the decision if it's worth it to pay the $100 to replace the speakers. Quick question; did you have AppleCare+? If not, did they mention if it would've been covered if you did?
 

Just_Me_D

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I have a MacBook pro, purchased in October 2016. Its a previous generation model. Last week after performing the latest update of High Sierra, I started experiencing crackling sound with the right speaker, where anything related to bass makes speaker burst.

Yesterday i showed my MacBook in apple service center, they said the speakers are gone, and gave an estimation of around 100$ for replacing the speakers. They said that VLC Media players mostly pushes speakers beyond the limit, and might have been responsible for this.

The software update itself should not have any effect on the speaker in that manner. It’s probably a coincidence that the speaker cracked soon after installing High Sierra and was probably going to crack anyway, depending on the volume level you play your audio and the app used. As asked by msm0511, do you have Apple Care Plus for it? I
 

Lee_Bo

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I have a MacBook pro, purchased in October 2016. Its a previous generation model. Last week after performing the latest update of High Sierra, I started experiencing crackling sound with the right speaker, where anything related to bass makes speaker burst.

Yesterday i showed my MacBook in apple service center, they said the speakers are gone, and gave an estimation of around 100$ for replacing the speakers. They said that VLC Media players mostly pushes speakers beyond the limit, and might have been responsible for this.

Sounds like we have similar machines. Mine is updated and no speaker issues. Can't really see how an update can cause a speaker to crack.

Screen Shot 2018-04-17 at 12.09.26 PM.png

With AC+ this may be covered.
 

maverick786us

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Well no I don't have apple care. I got the speakers replaced from a third party who took 50$. When i visited him, the first question he asked was, if I was using VLC player. He said VLC player is an open source application and it pushes the volume beyond the limits, thats why the speaker got busted. He highly recommended me not to use VLC player
 

TripleOne

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Well no I don't have apple care. I got the speakers replaced from a third party who took 50$. When i visited him, the first question he asked was, if I was using VLC player. He said VLC player is an open source application and it pushes the volume beyond the limits, thats why the speaker got busted. He highly recommended me not to use VLC player

I'm glad it turned out okay. I've used VLC for a long time and I never knew about this, thank you for the update.
 

maverick786us

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There aren't much options. VLC is the best player, it provides clarity in volume and now with H.265 format, VLC is the only way to go
 

Darth-Vader

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Yesterday i showed my MacBook in apple service center, they said the speakers are gone, and gave an estimation of around 100$ for replacing the speakers. They said that VLC Media players mostly pushes speakers beyond the limit, and might have been responsible for this.
If memory serves me right, the 2016 model was suseptable to blown speakers. I thought it was related too or limited to windows, but I could be wrong.

If it were me, I'd pay the 100 dollars. Given that this thread is a few weeks old, did you get the repair?
 

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