First of all have you ever had to go into an Apple store Genius Bar with any iDevice and if so do you leave totally satisfied or disappointed? Whatwas the situation either way?
I would've never put up with that ... No moderators at the Apple store to save you from me!!!Yes, but it had nothing to do with Apple support staff. I was playing with demos trying to decide between a MacBook Pro and MacBook Air when a guy started telling me why he would never own a Mac and the reasons PC-Windows were better. Trolls here on iMore are bad but dealing with a troll in person is much worse.
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none. Been many times, always very happy with the outcome. The most recent visit was due to my 5C making weird rattling noises when I shook it (something seemed to be loose inside). They took it backstage, opened it, fixed/glued (no idea what exactly haha) it and handed it back to me looking sparkling and almost brand new. I always love it how they don't want to see any records. No bills, no warranties, nothing. Also the few times I had to deal with it they were extremely friendly. Makes me wanna tip them most of the time haha.