Getting "There is a problem with your iPhone" message while activating.

vikundefined

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May 17, 2018
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I am trying to activate my iphone 7, however I am getting a message that this iphone cannot be activated for service, please contact your service provider or apple.
I am able to see the 4G network if i put a sim in the phone, but not able to get past this message.
I have tried updating and restoring the phone to no avail. Please help.
 

Sherry_B

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Jan 15, 2016
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Hello, and welcome to iMore!

Is this a brand new phone, or did you buy it used? If it's new and never been owned before then take it back to where you purchased it and they should be able to help you. If you purchased it used, that message looks like the phone is locked due to an unpaid bill or it may be stolen.
 

Just_Me_D

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Jan 8, 2012
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I am trying to activate my iphone 7, however I am getting a message that this iphone cannot be activated for service, please contact your service provider or apple.
I am able to see the 4G network if i put a sim in the phone, but not able to get past this message.
I have tried updating and restoring the phone to no avail. Please help.

Contact your wireless service provider for assistance regarding this matter. There are no settings or troubleshooting tips that can resolve this issue.
 

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