I can't tell you how disappointing it is when you have been with the same wireless company for 12 years and someone just signing up gets preferential treatment. I went into the Fullerton, CA AT&T store on Friday morning around 10am to upgrade to a new IPHONE. I was told they were all sold out but I could special order one. So, I did. As I was leaving, I ran into a friend of mine who was just parking. I gave him the heads up that they were sold out and recommended he go inside and order one (he was with Sprint at the time). A few hours later he called me and told me, not only was he able to buy himself an IPHONE, but he was able to buy his wife an IPHONE too. Amazing how I have to wait 2 weeks to get my IPHONE, but a new customer can just walk in and buy 2!!