FaceTime

serglb

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Dec 8, 2013
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So I've been trying to FaceTime with several people and my FaceTime sticks on "Connected". I've toggled FT off and on and I don't know what else to do. Help?? I have updated to ios 7.1.1 as well.

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serglb

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Hmmm. Sounds like a slow network issue

Try a simple Reboot that might fix it

I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


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Almeuit

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Does it work when you're on WiFi? Did you check FaceTime is enabled for Cellular usage in Settings -> Cellular

View attachment 56339

I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


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He advised he tried mobile and wifi so shouldn't be that. Doesn't this go through Apple's servers? I'd try another iDevice if you have one... If it works you know it's your phone... If it doesn't it's Apple's server.

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serglb

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He advised he tried mobile and wifi so shouldn't be that. Doesn't this go through Apple's servers? I'd try another iDevice if you have one... If it works you know it's your phone... If it doesn't it's Apple's server.

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I'll try through my iPod but yeah on my phone it won't go through cellular or wifi... Let me try to FT someone else really quick - it may be their phone.


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Almeuit

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I'll try through my iPod but yeah on my phone it won't go through cellular or wifi... Let me try to FT someone else really quick - it may be their phone.


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Or true it could be their phone... Actually are you initiating the call? If not they may be doing voice only FT.

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serglb

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Got it. It is the other persons phone. I'm guessing they're not updated to 7/7.1/7.1.1. I just facetimed my sisters iphone 5C on cellular & wifi.


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