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FaceTime

serglb

Well-known member
Dec 8, 2013
598
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0
So I've been trying to FaceTime with several people and my FaceTime sticks on "Connected". I've toggled FT off and on and I don't know what else to do. Help?? I have updated to ios 7.1.1 as well.

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kataran

Ambassador
Mar 11, 2013
4,659
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38
Hmmm. Sounds like a slow network issue

Try a simple Reboot that might fix it
 

serglb

Well-known member
Dec 8, 2013
598
0
0
Hmmm. Sounds like a slow network issue

Try a simple Reboot that might fix it

I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


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Tartarus

Ambassador
Feb 20, 2014
17,425
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38
I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


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Any luck ?
 

Tartarus

Ambassador
Feb 20, 2014
17,425
4
38
Does it work when you're on WiFi? Did you check FaceTime is enabled for Cellular usage in Settings -> Cellular

ImageUploadedByTapatalk1399909075.821615.jpg
 

Almeuit

Trusted Member
Apr 14, 2014
890
0
0
Does it work when you're on WiFi? Did you check FaceTime is enabled for Cellular usage in Settings -> Cellular

View attachment 56339

I'm on T-Mobile's LTE in Cleveland, OH and I tried it on AT&T UVERSE in Cleveland and it still wouldn't work. I'll try the reboot and see.


Sent from my Gold iPhone 5S using Tapatalk

He advised he tried mobile and wifi so shouldn't be that. Doesn't this go through Apple's servers? I'd try another iDevice if you have one... If it works you know it's your phone... If it doesn't it's Apple's server.

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serglb

Well-known member
Dec 8, 2013
598
0
0
He advised he tried mobile and wifi so shouldn't be that. Doesn't this go through Apple's servers? I'd try another iDevice if you have one... If it works you know it's your phone... If it doesn't it's Apple's server.

Sent from my T-Mobile Note 3 using iMore Forums.

I'll try through my iPod but yeah on my phone it won't go through cellular or wifi... Let me try to FT someone else really quick - it may be their phone.


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Almeuit

Trusted Member
Apr 14, 2014
890
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I'll try through my iPod but yeah on my phone it won't go through cellular or wifi... Let me try to FT someone else really quick - it may be their phone.


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Or true it could be their phone... Actually are you initiating the call? If not they may be doing voice only FT.

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serglb

Well-known member
Dec 8, 2013
598
0
0
Got it. It is the other persons phone. I'm guessing they're not updated to 7/7.1/7.1.1. I just facetimed my sisters iphone 5C on cellular & wifi.


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