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Facebook Video Sticking On and Can't Close

jtv1

Member
Mar 6, 2015
18
0
0
Since the last update; when I play videos.
In opening up: videos open in the bottom left side corner, in a landscape view starting with a little box, lagging a second or two before entering full screen mode.

The videos have been playing for about a 10th of any film.

The video freezes, but no matter what I do, I am not able to go back to the Facebook homepage.

Only by shutting down my phone, is the Facebook app corrected till opening the next video.
 

kch50428

Well-known member
Oct 22, 2010
21,046
305
0
I just got a Facebook app update... Try updating....unless the it's this new version that's gone wonky on you...
 

jtv1

Member
Mar 6, 2015
18
0
0
I just got a Facebook app update... Try updating....unless the it's this new version that's gone wonky on you...

Thanks kch, but everyday I check to find out if updates are available.
Am sure I got two updates, at least in the last to weeks, the last was on the 31/07/15.

Tried to chat with FB, themselves. Know that's like going on an adventure, you know they want you chat with a 2nd hand community rather than with them, so am wondering if I got to go the uninstall motion.

Looks like the long thing, so I'll let you all know if it's fixed.

Would you think 201 apps, might be the problem?
 

Annie_M

Moderator
Mar 2, 2016
19,355
133
63
If u can't play videos on Facebook, it's also possible that the original video was encrypted or deleted for some reasons. The easiest way to verify is to use another browser to see if the video plays normally.
Hello and welcome to iMore!
 

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