I ordered the 15 Pro Max with AT&T, I received an email last night that the phone was shipped and will be delivered tomorrow. This morning my current phone wasn't working. Called AT&T and they told me that the ESIM was transferred to my new phone and until it is activated there is nothing they can do. I won't have any cell service until I get my new phone. I tried to get a new ESIM through the AT&T app but it errored and prompted me to call. I am going to go to the store when they open and see if they can help. Anyone else have this issue?