• After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.

Error (-1)

I

iMore Question

I am trying to restore my iphone 5 through itunes
But everytime i try to do that a message saying error(-1) appears.

Have i lost my phone?
Is there any way that i can put my phone working again?
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
Moderator
Jan 8, 2012
60,410
882
113
Visit site
Check for hardware issues

Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
If you still see the error message, check for outdated or modified software.

Source: https://support.apple.com/en-us/HT204770
 

Trending Posts

Members online

Forum statistics

Threads
262,069
Messages
1,773,534
Members
441,381
Latest member
poplolzz