Email not coming through while phone is locked . . is this normal?

[shinbone]

(Hope this isn't a re-post . . couldn't find definitive answer on search)

I have Gmail set up through exchange / push "on". Emails come through to my iphone quickly (almost instantly) while I'm using the phone - while it's "on". I noticed that while the phone is "locked" (falls asleep after 1 minute of non use - "autolocks"), I'm not being notified of any incoming emails until I "wake up/unlock" my iphone. My autolock is set to 1 minute by default, so its "asleep/locked" quite a bit.

Is this normal or is there a setting that I missed which will push email alerts to me while my phone is locked?

 

[blitzjb]

Check your mail settings. "push" can be when icom is pushed or automatically at the time you have in the settings.

 

[Joe..Cool]

Go to setting>Sounds make sure you notification sound is turned on for new mail. Also try to post any GMail related issues in the GMail thread here.

 

[shinbone]

Check your mail settings. "push" can be when icom is pushed or automatically at the time you have in the settings.

Go to setting>Sounds make sure you notification sound is turned on for new mail. Also try to post any GMail related issues in the GMail thread here.

All setting look normal: "push" is on and sound is on for mail. Are you guys using gmail? Are you getting email notifications while phone is "locked"?

 

[brian83]

Are you guys using gmail? Are you getting email notifications while phone is "locked"?

yes and yes

 

[MacGuy76]

My gmail comes through just fine?

 

[Joe..Cool]

Go to your GMail settings, not on the phone but through a browser.

Log in Click on settings(top right) Click on "Forwarding and POP/IMAP", Look for "IMAP Access" Make sure that is enabled.

 

[mwboost]

Im having trouble too on my 5s. With just a hotmail email. Set to push and everything. Never comes through locked or on homescreen. I have to open the email app.
Galaxy s5 is instant no troubles but 5s is being a pain. Tried resetting too. No good.

 

[mwboost]

Old thread dig up.lol.