-
After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.
iMore
Hi Folks
My mother died unexpectedly recently and I inherited her iPad Pro. Its iCloud account is in her name. It wants to update and keeps asking for her password, which I don't have. I can't get past the update password popup. Apple store told me I had to bring her death certificate and social security number before they'll help me with it. I would have to go to the Social Security Office to get a copy of her certificate, and I would just rather not, if I don't have to. How can I switch this over to me? I don't need to save her data or contacts.
My mother died unexpectedly recently and I inherited her iPad Pro. Its iCloud account is in her name. It wants to update and keeps asking for her password, which I don't have. I can't get past the update password popup. Apple store told me I had to bring her death certificate and social security number before they'll help me with it. I would have to go to the Social Security Office to get a copy of her certificate, and I would just rather not, if I don't have to. How can I switch this over to me? I don't need to save her data or contacts.
Facebook
Twitter
Instagram