Cracked IPhone 14 Pro Max Screen - AC+

Up_And_Away

Well-known member
Aug 27, 2021
1,215
46
48
Unfortunately the upper right corner of my iPhone 14 PM hit perfectly on a concrete patio. I have a hairline crack in the corner. I do have AC+ but I’ve never used it for iPhone.

Best to open a case with support then have them schedule an appointment at the Apple Store? (About 30 or so miles away).
Any best practices for getting the AC+ repair done, this would be appreciated.
 

Annie_M

Moderator
Mar 2, 2016
19,776
274
83
Unfortunately the upper right corner of my iPhone 14 PM hit perfectly on a concrete patio. I have a hairline crack in the corner. I do have AC+ but I’ve never used it for iPhone.

Best to open a case with support then have them schedule an appointment at the Apple Store? (About 30 or so miles away).
Any best practices for getting the AC+ repair done, this would be appreciated.

I don’t have any experience with this but wanted to say that I am so sorry this happened to you and your iPhone.
 

Lee_Bo

Well-known member
Apr 6, 2016
5,675
59
33
I used the chat feature of the Apple Support app when I cracked the screen on my Apple Watch. Might want to look into that or just call your “local” store.
 

FFR

Well-known member
Nov 7, 2012
2,214
86
48
Download the apple support app, select your phone from the list of devices registered, follow the prompts for a cracked screen and you will find the option to take it to an Apple Store or schedule a pick up ( they will send you the box). Should be pretty smooth.

Good luck.
 

Up_And_Away

Well-known member
Aug 27, 2021
1,215
46
48
Please let us know how you fare!

I will, thanks Annie.
(The crack is small and barely noticeable while my pile of todo at work is big and very noticeable. :) It may be a few days until I officially start the repair process)
 

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