-
After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.
iMore
Hi there,
My Apple TV 3rd Gen has been brilliant and I use it on a regular basis. At the weekend it froze so we had to pull the power on it and when turning it back on all we got was the Apple symbol on the TV and a flashing white light.
I attached it to my iMac and iTunes and it shows up the option to restore, the restore fails with an 'unknown error 32-37' I called Apple and they said that this is a hardware error and I should pay the Apple Service fee to have it repaired or replaced.
I am a little reluctant to do this, but if it is a hardware error I have no choice.
I was wondering if atone had any other suggestions to fix this? Maybe a restore external to iTunes somehow to a jailbreak? Is that even possible with a 3rd gen?
Considering a Roku 1 as a replacement if not
My Apple TV 3rd Gen has been brilliant and I use it on a regular basis. At the weekend it froze so we had to pull the power on it and when turning it back on all we got was the Apple symbol on the TV and a flashing white light.
I attached it to my iMac and iTunes and it shows up the option to restore, the restore fails with an 'unknown error 32-37' I called Apple and they said that this is a hardware error and I should pay the Apple Service fee to have it repaired or replaced.
I am a little reluctant to do this, but if it is a hardware error I have no choice.
I was wondering if atone had any other suggestions to fix this? Maybe a restore external to iTunes somehow to a jailbreak? Is that even possible with a 3rd gen?
Considering a Roku 1 as a replacement if not
Facebook
Twitter
Instagram