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Can't open IPad after new IOS download


iMore Question

Pad will not open after new IOS download. Says my password is incorrect but lies. I never used the Cloud on that Ipad but I used the password I used to set it up originally. No go.


Ambassador Team Leader, Senior Moderator
Jan 8, 2012
You can try to contact Apple's account security department, but you're going to need proof that you own the device and the account in order for them to assist you.