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Cannot gain access to Ipad I just purchased


iMore Question

I bought an Iphone 6 at ATT. They had a promotion to purchase an Mini Ipad for $99. They set both up at the store. I got the Ipad home and tried to log-on. Not sure what happened but i have never been able to log-on. i went back to ATT and they were no help. How do I reset the log-on

Rob Phillips

iPhone X & Apple TV Champion, Moderator
May 1, 2012
Welcome to iMore! Do what @firedept10 said. If you are still having problems, contact Apple Support or take your iPad into an Apple Store.

It's no surprise that the AT&T Store wasn't any help. The employees there are generally salespeople, not tech support.