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Hey guys,
Long story short, my GF hadn't used her iphone 4 since May but last week she decided to turn it on and play with it a little. Unfortunately, she forgot her password and the phone is now disabled. No problem I thought! Just plug it in to Itunes and restore, but alas, every time I plug the iphone, itunes crashes. I Deleted/reinstalled itunes but it still does the same. Tried with my old ipod touch 4th gen and it connects without a problem.
is there any other tool that can reset an iphone? I tried with Icloud but find my iphone is turned off
.
is there any other way? or has anyone encountered this problem with itunes and found a fix?
I use a Z30 and i know nothing of iphones and quite frankly i hate Itunes.
Long story short, my GF hadn't used her iphone 4 since May but last week she decided to turn it on and play with it a little. Unfortunately, she forgot her password and the phone is now disabled. No problem I thought! Just plug it in to Itunes and restore, but alas, every time I plug the iphone, itunes crashes. I Deleted/reinstalled itunes but it still does the same. Tried with my old ipod touch 4th gen and it connects without a problem.
is there any other tool that can reset an iphone? I tried with Icloud but find my iphone is turned off
. is there any other way? or has anyone encountered this problem with itunes and found a fix?
I use a Z30 and i know nothing of iphones and quite frankly i hate Itunes.
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