I checked on the Apple app and on the apple.com website. Apparently they’re having a problem of some sort. Hope they fix it soon!
According to Apple’s System Status Page, it should be working. Hopefully, it’ll allow you to check the status of your order soon.
This is what it says:
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Just checked and everything is back to normal again!
Didn’t you get an email with your order confirmation?
Try the link in there.
It is true that the app sometimes gives that screen.