- Jan 5, 2012
Three years ago I came back to the iPhone from owning several Android devices. I have told myself I will never go back to Android. Why? Simple really. If you have a problem there's the "Apple Safety Net" that you can call on to get support for your device. If you have a problem, it doesn't matter what it is, Apple Support is just a phone call away and if you need additional help there's always the Genius Bar in every Apple Store. Have a problem? Apple is there to help you.
You have no such "safety net" in the Android world. At best you have the flunkies in your carrier's store who will more than likely try to push you into buying a new phone instead of helping you with your current phone.
Second thing... updates. Did I mention updates? Yes, that is the biggest thing that I love about the iPhone. Guaranteed software updates! It doesn't matter where you are in the world or who your carrier is, you will get iOS updates the same day that everyone across the world gets it. No waiting for your carrier to decide to push the update or deal with a carrier who doesn't want to push it because they'd rather you hand over your hard earned cash to buy a new phone instead. You get none of that! You get guaranteed updates with an iPhone!