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Boring bug with Music

tommyboy08

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Jul 18, 2013
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Hi everyone,

I'm not sure why I have this problem but, when I'm listening to a song and click on the "...", I want to click on the song/artist to see more from him but it always tells me "Unknown album" "Unknown artist" and got a blank page.
It's quite boring as I would like to switch from Deezer to Apple music but this bug don't make me want to switch.

Thanks if someone can help me.

Ps: sorry for my english as it may not be perfect ..:)
 

Just_Me_D

Ambassador Team Leader, Senior Moderator
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Jan 8, 2012
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I'm not able to reproduce the problem. I am able to see the album and other songs when I select the dots whether listening to beats1 radio or via songs I've searched. Try rebooting your device or signing out and then signing back in to Music.
 

tommyboy08

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Jul 18, 2013
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Thanks for the answer.
But even after rebooting the phone or log off/log in I still have the problem. Every artist/song. I looked at several forum and never found someone else getting the problem.
Got this screen each time I try to click on the song in the "..." menu.

(unnamed.png
 

crankerchick

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Oct 15, 2012
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I have gotten this before. Not always but I have gotten it as well as an entirely blank page.


Sent from my iPad using Tapatalk
 
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