Best Buy Pre Orders

MooMooPrincess

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Nov 16, 2015
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Mine says shipping delayed yadda yadda yadda. If we don’t have your phones to you by October 20 they’ll cancel the order. No where on the site can you cancel or make changes to the order. Verizon screwed me and now Best Buy. I give up.
October 20th? Holy cow
 

mattdamiz

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Sep 21, 2018
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Mine is exactly the same. Two preorders on at&t thru bestbuy. Now I get the notification saying delay. Irritating considering my nearest bestbuy has them available for pick-up. Now my at&t account is all monked up with upgrades in process. Is it possible to call and cancel? It won't let me do it on the site. Says that October 20th bullsheet.
 

Mr Segundus

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Apr 24, 2018
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Mine is exactly the same. Two preorders on at&t thru bestbuy. Now I get the notification saying delay. Irritating considering my nearest bestbuy has them available for pick-up. Now my at&t account is all monked up with upgrades in process. Is it possible to call and cancel? It won't let me do it on the site. Says that October 20th bullsheet.

Did you also get them shipped?
 

MooMooPrincess

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Nov 16, 2015
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Mine is exactly the same. Two preorders on at&t thru bestbuy. Now I get the notification saying delay. Irritating considering my nearest bestbuy has them available for pick-up. Now my at&t account is all monked up with upgrades in process. Is it possible to call and cancel? It won't let me do it on the site. Says that October 20th bullsheet.
If they've already shipped then no you have to wait. If you're picking up yes you can call att and cancel
 

Dukins

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Jul 15, 2011
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I chose in-store pickup. I can't stand sitting around and waiting for a delivery truck.

Im calling 1-888-BESTBUY to cancel the order. I'll go in store where I know I can buy one today. Best Buy's all over my city have them available.

I called customer service. One of my phones is 37 minutes away in Carmel location and the other in Clarksville, IL, 2 hours away. Just awaiting UPS to pick them up. I'll be patient. Should be here no later than next week. I already have the X.
 
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MooMooPrincess

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Nov 16, 2015
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mach1man

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Oct 15, 2015
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I got an email last night saying my order was ready for pick up.... to bad I have to be at work before my store opens!! I have to wait till 6pm to get mine today, but that's ok it gave me time to buy a series 3 Nike watch and it to is now ready for pick up.... Gonna be like christmas when I get off work lol
 

Mr Segundus

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Apr 24, 2018
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So the Best Buy I preordered my XS Max from didn’t get any 512GBs into the store at all. I went ahead and canceled the 512GB order and picked up the gold 256GB one instead and I’m totally fine with that.
 

scmurphy13

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Aug 2, 2009
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So the Best Buy I preordered my XS Max from didn’t get any 512GBs into the store at all. I went ahead and canceled the 512GB order and picked up the gold 256GB one instead and I’m totally fine with that.
Nobody will answer at my store. I paid with a gift card, so if I cancel my preorder, the money should immediately go back in the gift card, right? Then I can grab a 256.
 

mach1man

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Oct 15, 2015
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Went and picked mine up last night and my store took forever!! When my girlfriend and I pre-ordered they set us up appointment times to come in and pick it up (6pm). So we get there and it's a mad house, they had only one line, then people tired to skip the line and act confused to try and get help. The appointment didn't even matter bc they didn't stand by it we didn't end up getting our phones till almost 8.... was definitely a little irritated, BUT I got my Max and I love it