- Aug 13, 2009
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As the title explains I'm having this unusual (at least for me) issue where the battery standby and usage are the same, so it's never going standby. No factory resets or Setting as a new phone without installing any app or setting anything even helps.
This is the 4th phone in a row with the same problem. I had a 128GB iPhone 7+ Verizon Model back in October and it worked great for about 2 weeks that I had it, I decided to sell it and bought the Google Pixel XL until December 15th when I got another iPhone 7+, this time a 32GB T-Mobile version (A1784), it worked as expected for 2 weeks then suddenly on Dec. 28th when I got to my office the phone began draining the battery a lot faster than normal and when I checked the battery stats I noticed that the Battery Standby and Usage were increasing at the same rate, without even using the phone.
Confused about it, I even did a factory reset just before I left the office, so when I finally completed the restore process I was out of the office already. So it worked great again, as usual and the next day as soon as I crossed my Office's door the problem began, problem is that once it begins it doesn't stop. Fast Forwarding a week and trying everything possible (only thing that stops the drain is turning Airplane mode on, but then turning all the radios back on, one by one immediately starts the issue, every single one of them) Apple agreed to a replacement, and for my surprise and total disbelieve the replacement had the same issue since the first day it arrived.
Tired of this, I asked my daughter to use the new phone and let me use her iPhone 7 that was working great, and as soon as I enter my office it happened again. I got tired of this and thinking that the only phone that didn't have the issue while I used it here was the Verizon one, I decided to buy a 256GB Jet Black iPhone 7 + Verizon version also, and guess what? It does the same. I've done 4 factory resets with different options, restoring a backup, setting as a new phone and installing basic settings, setting and a new phone and not setting anything, and all of them just did the same. I even replaced my SIM card (it was basically new) with a new one because it was the only thing I hadn't tried, still the same.
So as you can see, I'm out of ideas here, the only thing sure is that so far it just happens when I'm here at work, so it must be related to signal/towers/bands, but I have about 10 other co-workers with T-mobile and iPhone 6S and iPhone 7 and none of them have the same issue I have so that's what driving me crazy.
One more thing, once I leave the office it goes back to normal, but this is totally unacceptable that I must be re-charging all day decreasing my battery life span by a lot for something that seems to be affecting just me on 4 different phones in the last 3 weeks.
Any other ideas or suggestions? Pleeeeeeease.
This is the 4th phone in a row with the same problem. I had a 128GB iPhone 7+ Verizon Model back in October and it worked great for about 2 weeks that I had it, I decided to sell it and bought the Google Pixel XL until December 15th when I got another iPhone 7+, this time a 32GB T-Mobile version (A1784), it worked as expected for 2 weeks then suddenly on Dec. 28th when I got to my office the phone began draining the battery a lot faster than normal and when I checked the battery stats I noticed that the Battery Standby and Usage were increasing at the same rate, without even using the phone.
Confused about it, I even did a factory reset just before I left the office, so when I finally completed the restore process I was out of the office already. So it worked great again, as usual and the next day as soon as I crossed my Office's door the problem began, problem is that once it begins it doesn't stop. Fast Forwarding a week and trying everything possible (only thing that stops the drain is turning Airplane mode on, but then turning all the radios back on, one by one immediately starts the issue, every single one of them) Apple agreed to a replacement, and for my surprise and total disbelieve the replacement had the same issue since the first day it arrived.
Tired of this, I asked my daughter to use the new phone and let me use her iPhone 7 that was working great, and as soon as I enter my office it happened again. I got tired of this and thinking that the only phone that didn't have the issue while I used it here was the Verizon one, I decided to buy a 256GB Jet Black iPhone 7 + Verizon version also, and guess what? It does the same. I've done 4 factory resets with different options, restoring a backup, setting as a new phone and installing basic settings, setting and a new phone and not setting anything, and all of them just did the same. I even replaced my SIM card (it was basically new) with a new one because it was the only thing I hadn't tried, still the same.
So as you can see, I'm out of ideas here, the only thing sure is that so far it just happens when I'm here at work, so it must be related to signal/towers/bands, but I have about 10 other co-workers with T-mobile and iPhone 6S and iPhone 7 and none of them have the same issue I have so that's what driving me crazy.
One more thing, once I leave the office it goes back to normal, but this is totally unacceptable that I must be re-charging all day decreasing my battery life span by a lot for something that seems to be affecting just me on 4 different phones in the last 3 weeks.
Any other ideas or suggestions? Pleeeeeeease.
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