So let me explain my long day. Today after work I decided to go to the apple store to have my Iphone 5 replaced, due to glue on the bezel, discoloration of the alminum and paint chipping. So after a quick 30 minutes they replaced my Iphone 5, just to find out they cant activate it because all new nano sim cards that come with sprint iphones must be kept with the phone, so since my replacement one did not come with one, i was SOL. So I was told to call sprint. I called sprint they said sorry call apple, and you can imagine what happened from there, back and forth for over and hour. It was freaking pathetic and infuriating. I was so pissed that I finally got fed up with everything took the phone back to best buy and was one lucky BASTA** they had 3 left in the store and they replaced in on the spot, my new IP5 is perfect not chips etc. SO happy with BB they went above and beyond for me, on a almost lost day. Thank you Best buy of SPokane valley mall!!!!