babeebenz
New member
Good afternoon to my fellow AT&T users. I, too, have been throttled twice. The first time was at 4gb. The last time was at 1.5 gb. I've heard the argument for and against the throttling of those of us on the Unlimited Data Plan. IMO, the whole thing is a joke. Needless to say, I want to share with you a conversation I just had.
You see, I filed complaints against AT&T with the BBB, FTC, and FCC. I just hung up with someone from the office of the President of AT&T (so she said). After grieving my complaints with throttling, I asked her to share with me exactly how they come up with the top 5% of data users. After all, I have been told my numerous AT&T reps that it's regional, that's it's your "area", that it's your "city", blah blah blah. Well this nice lady tried to tell me that the way they come up with the top 5% of users is by taking a look at the data usage of all 17 million AT&T Unlimited Data users in the United States. Of all 17 million, they throttle those who are using the most data..in other words the top 5%. I asked her to please repeat what she said to make sure I heard it correctly. So folks, according to the rep from the office of the President of AT&T, if you are throttled at 1.2gb or 1.5 gb, you are in the top 5% of 17 million Unlimited Data users. Does anybody else think that's amusing? You've got to be kidding me. There's simply no way that someone using 1.2gigs is in the top 5% of 17 million users. I urge you all to file complaints with the BBB, FTC, and FCC if you haven't already.
I've heard those who say that AT&T isn't limiting our unlimited plans..that we can still use as much data as we want. The problem with that line of thinking is that a person no longer has unlimited data when their speeds are throttled 85% (this was the figure given to me by the lady I just spoke with, mentioned above). When your speed is throttled to that extent, your phone becomes nothing more than a paperweight or to make and receive phone calls.
You see, I filed complaints against AT&T with the BBB, FTC, and FCC. I just hung up with someone from the office of the President of AT&T (so she said). After grieving my complaints with throttling, I asked her to share with me exactly how they come up with the top 5% of data users. After all, I have been told my numerous AT&T reps that it's regional, that's it's your "area", that it's your "city", blah blah blah. Well this nice lady tried to tell me that the way they come up with the top 5% of users is by taking a look at the data usage of all 17 million AT&T Unlimited Data users in the United States. Of all 17 million, they throttle those who are using the most data..in other words the top 5%. I asked her to please repeat what she said to make sure I heard it correctly. So folks, according to the rep from the office of the President of AT&T, if you are throttled at 1.2gb or 1.5 gb, you are in the top 5% of 17 million Unlimited Data users. Does anybody else think that's amusing? You've got to be kidding me. There's simply no way that someone using 1.2gigs is in the top 5% of 17 million users. I urge you all to file complaints with the BBB, FTC, and FCC if you haven't already.
I've heard those who say that AT&T isn't limiting our unlimited plans..that we can still use as much data as we want. The problem with that line of thinking is that a person no longer has unlimited data when their speeds are throttled 85% (this was the figure given to me by the lady I just spoke with, mentioned above). When your speed is throttled to that extent, your phone becomes nothing more than a paperweight or to make and receive phone calls.