Are You Kidding Me?????

tony2979#CB

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Ok....For two weeks I have called Apple a total of 4 times, chatted online with the Apple store live chat, and went to the retail store in Oklahoma City and have asked the same question each time........Will there be a higher price for customers not eligible to upgrade through AT&T? The answer has been, each and every time, absolutley not. 199/299 is the price and that is that. Apparently that wasn't right.

So fine....I now call the Apple Store and ask, will you guys be doing in store activations when the iPhone goes on sale. The answer is....."Well, we are a little fuzzy on that right now" 10 days before the release of one of their biggest products and they don't know?

I'm not sure if this is AT&T's fault or Apple's fault, or both....but they are turning this into a huge mess!!!
 

timebomb16

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?!

I'm sure that it's AT&T's fault . . . don't forget that last year when Apple ran the activation show that things went relatively smooth. . . Now we see how greedy AT&T is since they subsidized the iPhone, they seem to care a ton about recouping their losses at the cost of making their current and future customers unhappy.

I was shocked to see that the ihone would have different prices based on whether or not you were eligible. i think that it's stupid, and AT&T should stick to one price and perhaps offer it for $100 for eligible upgrades, $200 (like apple promised) for all other situations.
 

dhp1080

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Well, the upgrade eligibility is just to recoup AT&T's losses from subsidizing the end user's previous phone. However, I do think it's ridiculous that it's $200 more for a non-eligible upgrade than an eligible one.

Luckily enough, I'm in the green for a nice $200 iPhone.
 

gadgetluva

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Well, the upgrade eligibility is just to recoup AT&T's losses from subsidizing the end user's previous phone. However, I do think it's ridiculous that it's $200 more for a non-eligible upgrade than an eligible one.

Luckily enough, I'm in the green for a nice $200 iPhone.
How is that ridiculous when that's basically how every other phone is? Particularly smartphones? It seems that iPhone users all expect something for nothing.
 

dhp1080

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How is that ridiculous when that's basically how every other phone is? Particularly smartphones? It seems that iPhone users all expect something for nothing.

Well it's just because they're waiving the early upgrade fee for the original iPhone owners that it makes it seem unfair. I suppose that it is how it normally works, but honestly, it'd generate even more hype if it allowed anyone to get a $200 iPhone. Regardless of the extra $200, AT&T is already making $360 a year off of service for the iPhone. That more than pays for the subsidizing of the original price and the user's previous phone.

Again, it doesn't apply to me. I'm just sympathizing.
 

timebomb16

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How is that ridiculous when that's basically how every other phone is? Particularly smartphones? It seems that iPhone users all expect something for nothing.


no it's just that we know that apple has standards and they really aren't living up to them with this pricing fiasco . . . :(
 

Kupe#WP

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Regardless of the extra $200, AT&T is already making $360 a year off of service for the iPhone. That more than pays for the subsidizing of the original price and the user's previous phone.
What, you think all of your monthly data fees go into AT&T's pockets? I would have thought they would need to pay for things like FCC auctions, tower building/upkeep, 3G deployment, 4G deployment. Unlike Sprint (with it's lower data costs), AT&T wants to remain a viable company by making a profit on their services.
 

Kupe#WP

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no it's just that we know that apple has standards and they really aren't living up to them with this pricing fiasco . . . :(
In my experience, Apple's standard has been to provide the market with high quality products for a premium price. The AT&T pricing fits that perfectly.
 

marys

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What, you think all of your monthly data fees go into AT&T's pockets? I would have thought they would need to pay for things like FCC auctions, tower building/upkeep, 3G deployment, 4G deployment. Unlike Sprint (with it's lower data costs), AT&T wants to remain a viable company by making a profit on their services.

I agree. As in every business, you need to cover your costs and then add a margin of profit. And that's what AT&T is doing. They must do this to develop the company.
 

timebomb16

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In my experience, Apple's standard has been to provide the market with high quality products for a premium price. The AT&T pricing fits that perfectly.

But Apple has never gone about and changed their prices and made the same product more expensive. They also haven't separated things that should be together (i.e. texting and data in the original plan). That would be like selling an iMac without the keyboard and mouse, or paying extra for an operating system on a computer.
 

volsfan0911

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No, Apple just likes to whore themselves out for .Mac - sorry, Mobile Me and charge you $100 for a $20 1GB stick of RAM, etc. Not that I don't own a Mac (I do) nor am I an iPhone hater (buying a 3G when I can) but Apple is all about marketing in a lot of ways and if they can make a buck, they do. Of course, I own AAPL in my stock holdings, so can't bitch too much ;)

Do I like what ATT is doing? No. They're being a typical cell carrier which was based on the most moronic business model from the beginning of cellular service (i.e. people won't pay $500 for a handset originally so let's price it cheaper and get our profit down the road over time by screwing them with contracts, higher service rates, ad nauseum). Was true back in 1991, still holds today. However, currently, Apple sells a 3G handset to ATT or whoever for somewhere between $425 - $525 depending on who you read and the carrier is going to have to make up the difference on the subsidizing somewhere. So, that ends up being the consumer. Business as usual for the carriers, AT&T included in this case.
 
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Kupe#WP

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But Apple has never gone about and changed their prices and made the same product more expensive. They also haven't separated things that should be together (i.e. texting and data in the original plan). That would be like selling an iMac without the keyboard and mouse, or paying extra for an operating system on a computer.
What "same product" is now more expensive? Don't you mean the newer, better product is more expensive? :confused:

And your analogy is bad. The iPhone is a complete phone. It's the service provider who's raised the price.

The iPhone used to be considered a feature phone so it had a feature phone wireless package. Now the iPhone is considered a smartphone, with support for the corporate world so it has a smartphone wireless package. Your real frustration with Apple should focus on why they chose not to remain in the feature phone market. However, the answer to that is easy: The real money is in corporate sales not individual consumer sales. As always, Apple is following the money.

Maybe someday they'll produce the oft-rumored iPhone Nano - that will undoubtedly be a feature phone.
 

coachpete

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What, you think all of your monthly data fees go into AT&T's pockets? I would have thought they would need to pay for things like FCC auctions, tower building/upkeep, 3G deployment, 4G deployment. Unlike Sprint (with it's lower data costs), AT&T wants to remain a viable company by making a profit on their services.

Aren't you the little AT&T Fanboy!!!!!!!!!
 

coachpete

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In my experience, Apple's standard has been to provide the market with high quality products for a premium price. The AT&T pricing fits that perfectly.

Kupe, who do you work for Apple or AT&T, both companies charge too much for their products because they know they have the market cornered. AT&T is exclusive with the iPhone in the United States but if you kept up on your reading about iPhone news around the world there are markets where people are getting the new 3G iPhone at nearly nothing (less than $100) while people here in the United States get rapped on not only phones but data plans and then there is the whole capping the bandwidth issue that is currently making it's rounds in the United States.

AT&T should be ashamed at their lack of customer service, AT&T will charge you over thousands of dollars for data plan screw ups on their behalf but because they are so big the little tiny consumer has to grin an bare it, that sux! There is no such thing as customer service with AT&T and I spend 250.00 a month on my plan with them. So maybe it is time to look for an alternative provider.
 
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timebomb16

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What "same product" is now more expensive? Don't you mean the newer, better product is more expensive? :confused:

And your analogy is bad. The iPhone is a complete phone. It's the service provider who's raised the price.

The iPhone used to be considered a feature phone so it had a feature phone wireless package. Now the iPhone is considered a smartphone, with support for the corporate world so it has a smartphone wireless package. Your real frustration with Apple should focus on why they chose not to remain in the feature phone market. However, the answer to that is easy: The real money is in corporate sales not individual consumer sales. As always, Apple is following the money.

Maybe someday they'll produce the oft-rumored iPhone Nano - that will undoubtedly be a feature phone.

I dont think that you get where i was going with that. it wasn't directed at Apple, i was just comparing the 2 companies. . . i was referring to AT&T separating services, text and data, and making the price higher . . .


what ever though, my plan already had unlimited text i'll just need to add the data . . . . . . :p
 

timebomb16

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Kupe, who do you work for Apple or AT&T, both companies charge too much for their products because they know they have the market cornered. AT&T is exclusive with the iPhone in the United States but if you kept up on your reading about iPhone news around the world there are markets where people are getting the new 3G iPhone at nearly nothing (less than $100) while people here in the United States get rapped on not only phones but data plans and then there is the whole capping the bandwidth issue that is currently making it's rounds in the United States.

Capitalism at it's best if i do say so myself *cough* *cough*
 

dstrauss#IM

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Kupe, who do you work for Apple or AT&T, both companies charge too much for their products because they know they have the market cornered. AT&T is exclusive with the iPhone in the United States but if you kept up on your reading about iPhone news around the world there are markets where people are getting the new 3G iPhone at nearly nothing (less than $100) while people here in the United States get rapped on not only phones but data plans and then there is the whole capping the bandwidth issue that is currently making it's rounds in the United States.

AT&T should be ashamed at their lack of customer service, AT&T will charge you over thousands of dollars for data plan screw ups on their behalf but because they are so big the little tiny consumer has to grin an bare it, that sux! There is no such thing as customer service with AT&T and I spend 250.00 a month on my plan with them. So maybe it is time to look for an alternative provider.

Guess this is just good old American capitalism. :p

Capitalism is best when it is monopolistic (from the monopolist's perspective), and it is no different in cell phone service than other areas, such as pharmaceuticals. In fact, that is a perfect analog...others around the world get even better deals, because we could Americans have to pay the development costs of these great new drugs...
 

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