applecare replacement question? iphone 5

OlegWasHere

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so ive had my iphone since launch day. i wont bore with details but it got stolen tonight.

so i purchased it with a cc in full with apple care as well.
its at&t 64gb iphone 5
i still have the receipt as well.

do i go to apple for a replacement or to at&t?
i know i have to pay what 250 or something along those lines? for another one. but i left a nice little message for whoever finds its.
they were smart and immediately turned it off. i know someone has it because it had about 80% battery left. it wouldn't have died in 30 minutes i had it until i realized it was gone.

they must have seen i had money and was like oh he can afford it =(
 

OlegWasHere

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awesome. i was afraid of this. after a couple google searches. .


do you know if at&t has implemented what they were doing in Australia?
about if its reported stolen that it would be blocked off the network?

like i said guess its off to my cc company that has lost/theft protection.
 

OlegWasHere

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just an update
went to apple-no dice
went to at&t no dice
called mastercard and my bank. no dice. (they have warranty extension but this doesn't include lost/and/or stolen.)

so i bought a new 64gb iphone 5 BLACK for full price 901 out the door.
it is what it is.
 

eve6er69

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Jun 12, 2011
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just an update
went to apple-no dice
went to at&t no dice
called mastercard and my bank. no dice. (they have warranty extension but this doesn't include lost/and/or stolen.)

so i bought a new 64gb iphone 5 BLACK for full price 901 out the door.
it is what it is.

did you have att insurance? usually the theft is covered i thought but your in a totally different part of the world.
 

Ipheuria

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You should call Apple and tell them about the theft. They've begun to implement a database of stolen phones through serial numbers. I've had my serial number checked every time I've gone to the Genius Bar which never happened before. I believe in order to make the report you have to report it to the cops and then call Apple. This way if the idiot tries to get warranty service Apple will do whatever they do.
 

eve6er69

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Yeah actually it will vary by state. In my state of NV, smartphones can and only will be covered if endorsed onto the Renters/homeowners policy.

Here in MA just to get the phone paid for you need to pay the $500 deductible or sometimes up to a $2K deductible.

Sometimes its easier just getting a phone off craigslist. Lol

Sent from my game boy color
 

Garz

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Mar 9, 2009
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Here in MA just to get the phone paid for you need to pay the $500 deductible or sometimes up to a $2K deductible.

Sometimes its easier just getting a phone off craigslist. Lol

Sent from my game boy color

Usually there s a separate deductible for things you endorse. For example, here it's typically a $0 deductible. Bad thing is its a claim on your homeowners policy. No bueno.
 

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