Apple Online Store Return Question

AppleHeadCA

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Dec 12, 2013
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So I've returned my MB to Apple.

According to the tracking number on the return label the package was received and signed by the warehouse person on Friday @ 9AM and now it's Monday 11:20 AM PST (2:20PM EST)

Now, when I go to my order status I see my return as <<Return Request Pending Return item(s) by December 27, 2013>>

Hmmm...shouldn't it say <<Return Completed>>???
 

phreddyl

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Feb 12, 2011
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May take a few days to get it from the person in the mail room that signed for it and the person who handles and inspects the returns- Also keep in mind during the holidays they may not be running at full staff. I would give it a few days- you have the tracking as back up
 

Just_Me_D

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Jan 8, 2012
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Maybe. The main thing is that you have proof that you returned the package. The rest will iron itself out eventually. Just check back after Christmas.
 

kch50428

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It will when the return has been fully processed... having the package delivered doesn't mean the process is complete...
 

AppleHeadCA

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Dec 12, 2013
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Maybe. The main thing is that you have proof that you returned the package. The rest will iron itself out eventually. Just check back after Christmas.

Nevermind, I phoned Apple and they confirmed it was received! The returned product was an MB Air I bought to test for a few days.
 

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