Hey everyone,
I wanted to write this small little solution, and also kind of an description of the issue I was having, and I think most of you will discover that you've had it before or hopefully if it does happen to you this will help you out. Instead of going into the apple store.....
Heres the problem, First off most of the time i am on the go, so i never use itunes, especially to install Apps. i am always buying new games and new apps (i've got like 5 home pages now) So i am always buying them through the App Store ICON and not through Itunes.
This problem has happened to me 3 times now sine 2.1 update.
Before i get into it, i'd like to say that I DO enjoy the 2.1 update i'm not bashing it at all, it has indeed improved overall speed and stability of using apps. However there is this one huge bug that i keep running into.
This is what happens. I click on BUY NOW, and then INSTALL from the App Store and it takes me to the Home page and shows the app starting to install and download. All of a sudden out of NOWhere the iphone locks up, screen goes black and i get the Apple Logo. When this first happened i said to myself... Ok it's rebooting itself, i'll buy that. However it stayed FROZEN at the apple logo screen. I thought it just need time to sit there, so i let it sit for 30 minutes and it never changed.
Still frozen at the apple logo screen black, I tried rebooting the device (hold down the home button and the sleep button and it will do a hard reset) It turns off and back on and comes up to the apple logo screen, STILL no avail it just sits there.
I thought to myself well crap i'm screwed now I think installing this new App just Hosed my phone...
Well here's what to do, and also my few pieces of advice
1. If you are an avid app installer like me, and also song purchaser movie purchaser, or if you are just in general a person who is constantly putting NEW stuff on your iphone i recommand doing a backup on a DAILY basis. with the new backup tips you can accomplish this is 30 minutes or less now. Backing up is indeed faster.
2. Don't use the app store icon to install apps, or at least try your best not to... this is the cause of the crash. Use itunes instead. or..... just know that it's risky.
-----------Here is the fix.
If your iPhone is stuck at the Apple Logo here's how to fix it.
Open up itunes and have it just sit there.
Make sure your iphone is turned off
Plug in the sync cable then turn on the iphone.
while the iphone is turning on HOLD DOWN THE HOME BUTTON and ONLY the home button by itself, do not hold down the sleep button just do the home button.
Keep doing this it takes like 15 seconds or so, it will invoke the restore mode through itunes.
You will notice a dialog box come up in Itunes saying would you like to restore your iPhone . Choose yes and kick that off.
This is pretty much what an apple store employee will do if you bring in your phone with a Crashed Apple Logo screen. So now you can just do this yourself....
I wanted to write this small little solution, and also kind of an description of the issue I was having, and I think most of you will discover that you've had it before or hopefully if it does happen to you this will help you out. Instead of going into the apple store.....
Heres the problem, First off most of the time i am on the go, so i never use itunes, especially to install Apps. i am always buying new games and new apps (i've got like 5 home pages now) So i am always buying them through the App Store ICON and not through Itunes.
This problem has happened to me 3 times now sine 2.1 update.
Before i get into it, i'd like to say that I DO enjoy the 2.1 update i'm not bashing it at all, it has indeed improved overall speed and stability of using apps. However there is this one huge bug that i keep running into.
This is what happens. I click on BUY NOW, and then INSTALL from the App Store and it takes me to the Home page and shows the app starting to install and download. All of a sudden out of NOWhere the iphone locks up, screen goes black and i get the Apple Logo. When this first happened i said to myself... Ok it's rebooting itself, i'll buy that. However it stayed FROZEN at the apple logo screen. I thought it just need time to sit there, so i let it sit for 30 minutes and it never changed.
Still frozen at the apple logo screen black, I tried rebooting the device (hold down the home button and the sleep button and it will do a hard reset) It turns off and back on and comes up to the apple logo screen, STILL no avail it just sits there.
I thought to myself well crap i'm screwed now I think installing this new App just Hosed my phone...
Well here's what to do, and also my few pieces of advice
1. If you are an avid app installer like me, and also song purchaser movie purchaser, or if you are just in general a person who is constantly putting NEW stuff on your iphone i recommand doing a backup on a DAILY basis. with the new backup tips you can accomplish this is 30 minutes or less now. Backing up is indeed faster.
2. Don't use the app store icon to install apps, or at least try your best not to... this is the cause of the crash. Use itunes instead. or..... just know that it's risky.
-----------Here is the fix.
If your iPhone is stuck at the Apple Logo here's how to fix it.
Open up itunes and have it just sit there.
Make sure your iphone is turned off
Plug in the sync cable then turn on the iphone.
while the iphone is turning on HOLD DOWN THE HOME BUTTON and ONLY the home button by itself, do not hold down the sleep button just do the home button.
Keep doing this it takes like 15 seconds or so, it will invoke the restore mode through itunes.
You will notice a dialog box come up in Itunes saying would you like to restore your iPhone . Choose yes and kick that off.
This is pretty much what an apple store employee will do if you bring in your phone with a Crashed Apple Logo screen. So now you can just do this yourself....