apple iphone 5 exchange

Fausty82

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Jun 23, 2010
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would apple exchange my black iphone 5 since it has tiny scratches on it.

If it came out of the box that way. Otherwise, it’s cosmetic and would either be considered "abuse" or "normal wear". Unless you find a really sympathetic Genius. The worst thing that could happen is that they say no.

Do you have AppleCare+? They’d replace it then for the $49 deductible fee...
 

evorc

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Oct 15, 2010
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Talk to a manager if the genius won't replace. Worked for me. No way I will settle for a scuffed phone out of the box.
 

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