I have an iPhone 4, used n refurbished. APPLE locked my ID, I reset my password a couple dozen times Then my iphone was completly deleted. . When I backed my iPhone I only received half my music, none of my photos or videos, or audio, or podcasts synced to my phone, ....And I can't get into my iCloud at all. I'm so frustrated that all this happened & I'm upset about it & don't know what else to do....