• After more than 15 years covering everything Apple, it’s with a heavy heart we announce that we will no longer be publishing new content on iMore and the iMore forums will be closing as of November 1st, 2024.

app store issues.. i need help

Tartarus

Ambassador
Feb 20, 2014
17,446
26
48
Visit site
Wow, this is really messed up.

Make an encrypted backup on iTunes on your computer. Restore your iPhone as new. Don't spend too much time setting it up to your desires but start downloading apps as soon as possible.

Once you've determined it's allowing you to download apps, you have your answer: You need to do a full restore and set your device as new and start fresh.
 

Annie_M

Moderator
Mar 2, 2016
22,698
929
113
Visit site
That is so frustrating! I would definitely call them again, or, if you're near an Apple Store, visit the genius bar.
 

Trending Posts

Members online

No members online now.

Forum statistics

Threads
262,070
Messages
1,773,557
Members
441,382
Latest member
Mohammadreza