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app has logged out and vanished

I

iMore Question

played on friday and caught loads of Pokemon and got extra balls,potions, lures etc, went to put it on today and had to resign into google account and its wanting to start creating an new avatar so it looks lie I've lost everything on the app, had purchased extra coins on friday for 79p but I tunes has charged me almost double, can anyone help?,can i claim back my game or have i got to start again??
 

Sherry_B

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Jan 15, 2016
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Welcome to iMore!

Sounds like you did not log back in to the same account. Niantic released an update so everyone had to re-log back in to the game. All of my things are still in my game.
 

eyecrispy

iPhone 7, iPad Pro & Apple Watch Champion
Sep 26, 2012
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I actually had someone tell me this morning that he lost all his pokeballs today. I wonder if there is a glitch. I have not experienced it myself though.