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That sub-forum is atrocious when it comes to some of the questions posed...so many of the questions that are posed are half thought out and simply unreadable because the person will say "My iPhone is on...what can be the problem?"
Now I understand that many of the issues may be language barrier issues, and that is understandable...If I was trying to communicate an issue in French and I only spoke a few words of it, my posts would look like non-sense as well.
Here's an idea...can the "Ask a Question" sub-forum thread submission be some kind of "fill in the blank" form of some sort (requiring all fields to be completed before submission)? For example...
Title/Question:
Specific Problem:
Steps taken already to try and fix problem:
Specific Details about problem:
Person's Location:
...having these fields would definitely help with legitimizing more of the questions that come in, and would prevent many of these posts that literally make zero sense at all and cannot be answered. The location field would probably help as well, as a person who lists it might find another person who speaks their fluent language and could help them further.