I purchased a new Apple watch last Friday. We set it up in the store, downloading 2.0 and tweaking the settings. When I got home, I paired my American Express and Visa cards with the watch. (They were already associated with my iPhone Apple Pay.) Both loaded on to the watch fine. The next day, I noticed that all of the calendar events that were on my phone when we did the initial set-up, were on the watch. But, all newly entered calendar events, were not. So, I went back to the store and they fixed that for me. All calendar events now transfer over without a hitch. Because we refreshed both the watch and phone, I had to re-enter the two credit cards into Apple Pay. The Visa card install went fine. The American Express card installed on the iPhone, but when I tried to re-install it on the watch, I would always get a message stating "This card is already in your wallet." So, it is in my iPhone wallet, but not on the watch. Subsequently, I spent hours on the phone with Apple and American Express, trying to figure out what is going on. No one seems to know. The tech at the Apple store submitted an escalated service request from the Engineering Department in Cupertino and said that we should hear back in 3-4 days. BTW, we tried every possible combination of ways to get the American Express card back on the watch, but nothing has worked.
Does anyone have any thoughts or suggestions?
Does anyone have any thoughts or suggestions?
