- Sep 27, 2012
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Hi -
I'm hoping someone has some insight that can help solve a frustrating problem.
I'm running my wifi network with the lastest Airport Extreme as my router (connected to the TimeWarner Arris modem) with another Extreme and an Express elsewhere in the house, primarily to extend the 5ghz network.
All had been well until 5-6 weeks ago, when I have intermittent loss of internet connectivity. The Airport app shows all well with the components, but indicates the internet is disconnected. I believe it is not a wifi issue, as my Sonos system will also cut out at the same time (on its own network) if Pandora is playing, suggesting that the internet connection is in fact being interrupted.
I spent time on the phone with Apple on Saturday and they indicate all settings with the Airports are as they should be.
TimeWarner shows no outages to my house on their end. Their lead tech was at the house for quite some time yesterday, and we ended up swapping out the modem with the same results.
Any ideas out there? This is very frustrating and there is no rhyme or reason to it.
Thanks.
I'm hoping someone has some insight that can help solve a frustrating problem.
I'm running my wifi network with the lastest Airport Extreme as my router (connected to the TimeWarner Arris modem) with another Extreme and an Express elsewhere in the house, primarily to extend the 5ghz network.
All had been well until 5-6 weeks ago, when I have intermittent loss of internet connectivity. The Airport app shows all well with the components, but indicates the internet is disconnected. I believe it is not a wifi issue, as my Sonos system will also cut out at the same time (on its own network) if Pandora is playing, suggesting that the internet connection is in fact being interrupted.
I spent time on the phone with Apple on Saturday and they indicate all settings with the Airports are as they should be.
TimeWarner shows no outages to my house on their end. Their lead tech was at the house for quite some time yesterday, and we ended up swapping out the modem with the same results.
Any ideas out there? This is very frustrating and there is no rhyme or reason to it.
Thanks.