AirPods cutting out during telephone calls

OZsMac

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Mar 22, 2014
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Hi All, I've noticed a few times that my AirPods cut out during telephone calls, the audio just ends and control is transferred to my phone.

I have tried what I think is a reset of the AirPods, and this is still happening (not very often, but enough to be annoying).

Could also be an issue with my iPhone 7+ I guess.

Might just try a reset and also a network settings reset on my iPhone.
 

eyecrispy

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Sep 26, 2012
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Reset sounds like a good idea. I don't have AirPods so can't speak directly into it. Other here have them, though, so will be able to help.
 

Just_Me_D

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Jan 8, 2012
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I've not experienced anything like that as of yet. Try resetting the network settings just in case it's a Bluetooth connection issue. Also, do you have a protective skin or something covering the AirPods? Does it happen when you have both in your ears or when you only have one?
 

robertk328

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Jun 7, 2010
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I've had a few "blips" in audio but it's really quick. Nothing like you've had though. Let us know how the reset works for you!
 

bamf-hacker

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Nov 2, 2009
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I had this issue as well. I got my AirPods on launch day and I think I had a bad pair. Took them to the Genius Bar and had them replaced. The new ones have been working flawlessly.

I would take them in and see if they can replace them for you. They did mine no questions asked.
 

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