After newest Update. My notification Badge for WhatsApp for IOS is not working anymore.

I

iMore Question

After i did the most recent update. I clicked on whatsapp and noticed a bunch of messages but the Icon on IOS did not have the badge to tell me that i had messages waiting. Badges is turned on in SETTINGS/NOTIFICATION/WHATSAPP and not on mute in whatsapp. HELP. This is for work so not important enough to have full notifications turned on but important enough to know that theirs messages waiting for me.
 

haimov

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Oct 27, 2016
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Hi

iPhone 6s owner, iOS 10

Updated WhatsApp yesterday to latest version, same problem occurred.

Try to re install WhatsApp twice - no change

Badges is "on" in the settings section.

Help too!!
 

Rob Phillips

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Welcome to iMore! This seems to be a common issue with WhatsApp and iOS 10.1. I suggest giving it a few days; the developer will probably release an update to fix it.
 

zocster

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Oct 23, 2013
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Mine was blank too

After a few power and home button restarts...

8d59d809c9db51da66066bdb33ddab95.png
 

Ah Lim

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Oct 29, 2016
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This is a reply I have from the Whatsapp Team on this issue (not very helpful) :

Thanks for contacting WhatsApp. Your request has been received.

The solutions to most issues can be found by searching our FAQ: Frequently Asked Questions

Please understand that we prioritize reports of issues with the application and provide a comprehensive FAQ to solve most other questions.

Thank you for your patience and continued support of WhatsApp!

--
WhatsApp Support Team

Take a look at our FAQ!

Hi,

My badge counter for unread messages doesn't show on the whatsapp icon of my iPhone even though it has been set to "on" in the setting. Is there a bug here?
 

Sam Watt

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Oct 30, 2016
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Same, this is happening to me after latest update and im on ios 9.3.3. If your fortunate to be jailbroken download app admin from cydia and you can downgrade the app version. I had to do this for paypal as well.
 

vamp 2

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Oct 28, 2016
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Im having this issue not only on whatsapp.. my apps store, messages also the same.. the badge notification doesn't seem to sync correctly with real notifications..

Ive updated to latest ios 10.1 still the same.. i dont think this is only whatsapp issue..
 

natssie

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Oct 31, 2016
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I'm having the same problem with facebook messenger which hasn't been working for a while and then I did the new update thinking it would fix but now whatspp is the same but was working fine before the update. I've even contacted apple support too.
 

pkcable

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So do we have a consensus on a fix here? Is it multiple restarts, OR turning off chat backup? OR both?

I would like to mark a best answer, but I'm still not quite sure there is one.
 

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