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Adhesive loss

kazp3r17

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Jan 12, 2014
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Went to take my watch off the dock this morning and this happened
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brianminor

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Jul 11, 2012
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That's awful. If your willing to wait longer to save the trip you couple call or contact support via the website. I had mine brick because of a beta back in the summer and got a new one shipped out to me.
 

kazp3r17

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Jan 12, 2014
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Talked to apple today and still have to make the drive. Asked if I could send it in, was told that I would be charged for accidental wear and tear of user.
 

tsparks1

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Jan 5, 2012
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Talked to apple today and still have to make the drive. Asked if I could send it in, was told that I would be charged for accidental wear and tear of user.
Wow, that's just wrong imo. If this is the case I too would have a 2 hour drive to an Apple store should I have problems with my watch. We paid too much for these watches to have to resort to that.
 

kazp3r17

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Jan 12, 2014
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Wow, that's just wrong imo. If this is the case I too would have a 2 hour drive to an Apple store should I have problems with my watch. We paid too much for these watches to have to resort to that.

Exactly and I have did nothing more than baby my watch lol.. The thing is they are sending me to a simply Mac which is in a whole different direction.
 

robertk328

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Jun 7, 2010
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Talked to apple today and still have to make the drive. Asked if I could send it in, was told that I would be charged for accidental wear and tear of user.

That's weird. Hope they turn it quickly. A Google search will show other instances but I doubt you'll have a problem.
 

kazp3r17

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I called back again and was told the same thing. That I would be charged for the repair after they examine the damage. So what exactly is apple care good for exactly, that I'm having to pay for basically a defect. I've had it on my lap tops it's saved me money. My phones are always put through square trade. So I reckon the next watch I get will be put through them also.
 

robertk328

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Jun 7, 2010
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I called back again and was told the same thing. That I would be charged for the repair after they examine the damage. So what exactly is apple care good for exactly, that I'm having to pay for basically a defect. I've had it on my lap tops it's saved me money. My phones are always put through square trade. So I reckon the next watch I get will be put through them also.

Did you call AppleCare number?

https://forums.imore.com/e?link=htt...mUvbUpU2720082%26subId2%3Dvbim&token=JhEsjdwh