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My friend got an ipad Air for Christmas. Someone set it up for her and she has no idea what her Apple ID password is.

She also does not have email set up. I tried to set up her iCloud mail - but it needs her Apple ID password, which she does not know.

We know what her Apple ID is because when I try to download an app, it comes up but we can't go any further because we don't know the password!

So she can't get email without her Apple ID password and she can't reset her Apple ID password without email!!

Anybody know what she can do. The ipad is just about useless because she can't use email and she can't download any apps!!

Thanks!