4s/Mophie Juice Pack Air

zak

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Dec 9, 2011
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I got a juice pack air last week. At first it was working fine but after a couple days when my battery would get around 35% it would start randomly switching from charging to not charging every couple of seconds and now it's giving the following error "Charging is not supported with this accessory" Did I do something to break it or is there a possible software issue?
 

iEd

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Jun 13, 2012
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I use the Air for the 4s also, Never seen anything like this. I would contact Mophie support. Also depending upon where you got it from there are a lot of counterfeit Juice packs being sold on the net Even Amazon and Ebay. Check Mophie's web site for more info.
 

IAmSixNine

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Oct 10, 2011
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Turn off the iPhone. Take off the case, clean the contacts and put it back together and turn it back on.
Its possible you just need to re-seed the device after you clean the contacts..
 

4sYido

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Oct 1, 2012
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Manage to pick up a hardly used, 4 month old, juice pack air off ebay for ?11.

All becuase the seller spelt 'Mophie' as 'Morphie' and it hadn't had many views :D

Will only use it if I'm out for the day/night and don't have access to a plug socket.
 

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