4s backup problem on a Mac Book Pro

Viperpsych

Member
Jan 21, 2012
17
0
0
Visit site
My problem is since updating to ios 6 im having trouble with backing up.
It only works when i boot into safe mode.
Is there a known problem with this?
Thanks
Dan
 

Fausty82

Well-known member
Jun 23, 2010
8,484
286
0
Visit site
My problem is since updating to ios 6 im having trouble with backing up.
It only works when i boot into safe mode.
Is there a known problem with this?
Thanks
Dan

No problem that I know of. I backed up my iPhone 4S (iOS6) to my MBP just fine... then restored my iPhone 5 with that back up. I've backed the iPhone 5 up several time since... nary an issue.

What kind of error(s) are you getting?
 

mossyoak

Member
Oct 17, 2011
9
0
0
Visit site
Wonder if something got crazy when you did the 6 update. I have no problems backing my 4S (iOS6) up to my MBP. I have done it several times since the update and it has been fine.
 

Viperpsych

Member
Jan 21, 2012
17
0
0
Visit site
I get 2 error messages.
1- itunes could not back up the iphone because the backup session failed
2- itunes could not sync information to the iphone because a connection could not be established to the iphone
however the phone does sync both with or without a cable.
I wonder if its a problem with my macbook?
As mentioned before it works fine when it's booted into safe mode.
 

Fausty82

Well-known member
Jun 23, 2010
8,484
286
0
Visit site
I get 2 error messages.
1- itunes could not back up the iphone because the backup session failed
2- itunes could not sync information to the iphone because a connection could not be established to the iphone
however the phone does sync both with or without a cable.
I wonder if its a problem with my macbook?
As mentioned before it works fine when it's booted into safe mode.

Are you jailbroken? You have all of your software updated to current versions? iOS 6.0; OS X 10.8.2; iTunes 10.7?
 

Viperpsych

Member
Jan 21, 2012
17
0
0
Visit site
When it was jailbroken on 5.1.1 it was all working fine.
Now i have updated to 6.0 and not jailbroken.
Latest version of itunes and Osx.
Im not sure what else it could be?
 

Fausty82

Well-known member
Jun 23, 2010
8,484
286
0
Visit site
I get 2 error messages.
1- itunes could not back up the iphone because the backup session failed
2- itunes could not sync information to the iphone because a connection could not be established to the iphone
however the phone does sync both with or without a cable.
I wonder if its a problem with my macbook?
As mentioned before it works fine when it's booted into safe mode.

Do you have the phone set to do an iCloud backup? Not sure you can do both... the only other thing I can think of is to restore as new... but without a backup, you could lose a lot (SMS, game settings, emails, etc). Are you syncing contacts/calendars with iCloud?
 

Viperpsych

Member
Jan 21, 2012
17
0
0
Visit site
I do use icloud to sync.
I have tried to change the toggle for wi fi sync but it still wont backup properly.
It does sync correctly i think.
It just won't backup.
 

Trending Posts

Members online

Forum statistics

Threads
260,783
Messages
1,768,293
Members
441,267
Latest member
DanielCampbel