2018 iPad Pro is declared to be locked to Verizon carrier

[Susan gregg]

Trying to change from Verizon mobile to spectrum but spectrum as well as apple shows my iPad is locked to Verizon. Verizon denies this so I am stuck.

 

[Annie_M]

Trying to change from Verizon mobile to spectrum but spectrum as well as apple shows my iPad is locked to Verizon. Verizon denies this so I am stuck.

Hello and welcome to iMore! When you get a chance, please take a minute to introduce yourself here!

 

[Just_Me_D]

Trying to change from Verizon mobile to spectrum but spectrum as well as apple shows my iPad is locked to Verizon. Verizon denies this so I am stuck.

Have you canceled the Verizon data plan for your iPad? Have you disassociated the non-working phone number and opted to be provided one by Spectrum Mobile?