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11 pro max keeps connecting and disconnecting to my mac

avmsam

Well-known member
Aug 18, 2009
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i've heard of this problem but i've never had until i got the 11 pro max.

it just keeps rapidly connecting and disconnecting when i plug it into my MacBook air.

things i've already tried:
- using another apple cable, a couple anker ones too
- power cycled my mac and iphone
- erased and reinstalled both mac and iPhone
- smc and nvram reset
- plugging into both ports on my mac.
- tried someone else iPhone 7 and it works perfect
- i don't have another mac to try that with my 11 pro max
- killing the 'usbd' process
- reset location and privacy settings.
- mac and iPhone are up to date

those are all the tips i read online. still no luck.

any ideas ?
i really need to plug it in for a iTunes backup and some photos syncing.

i've ordered usb hub from amazon to try that
**update**
anker non powered usb hub solves problem. will just keep using that until one day i assume macOS software update solves issue.

**update 2**
just switched to a 11 pro NON Max and having same exact issue.
 
Last edited:

Spencerdl

Apple Watch Champion
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Jan 10, 2013
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Wow, sorry to hear. Everything you've tried would have been the same thing I would have tried. Have you called Apple? Hopefully someone with a better answer can chime in. Good Luck.