1. xandros9's Avatar
    Yesterday I received an iMessage four hours after it was sent, making me suspicious something was afoot.

    Today, I found out my cellular data connection was completely useless despite reception (field test confirms signal is fine, I haven't gone to a new location) and LTE (or 3G or "4G") connectivity. I'm on a Mobile Share plan.

    Safari would occasionally redirect to an ATT site and display
    "AT&T Free Message: Your attempt to connect to data service was unsuccessful. Please try again later."
    http://redirect.ac.sl.attcompute.com...n/redirect.cgi
    But more often than not it'll just timeout.

    Wi-Fi works fine.

    I've done everything I could think of and scoured the net with both Google and Bing. (airplane mode toggling, SIM removal, reboots, network resets, etc.) - short of erasing the phone but I fear its 100% an AT&T problem that I can do nothing about.

    I've looked over various forums but I'm hoping there is something I missed that I could do.

    I have a friend with an ATT 5s like me and it doesn't exhibit this behavior so it doesn't appear location based.

    Ah well.
    11-05-2015 12:36 PM
  2. Peligro911's Avatar
    Yesterday I received an iMessage four hours after it was sent, making me suspicious something was afoot.

    Today, I found out my cellular data connection was completely useless despite reception (field test confirms signal is fine, I haven't gone to a new location) and LTE (or 3G or "4G") connectivity. I'm on a Mobile Share plan.

    Safari would occasionally redirect to an ATT site and display
    "AT&T Free Message: Your attempt to connect to data service was unsuccessful. Please try again later."
    http://redirect.ac.sl.attcompute.com...n/redirect.cgi
    But more often than not it'll just timeout.

    Wi-Fi works fine.

    I've done everything I could think of and scoured the net with both Google and Bing. (airplane mode toggling, SIM removal, reboots, network resets, etc.) - short of erasing the phone but I fear its 100% an AT&T problem that I can do nothing about.

    I've looked over various forums but I'm hoping there is something I missed that I could do.

    I have a friend with an ATT 5s like me and it doesn't exhibit this behavior so it doesn't appear location based.

    Ah well.
    def a data connection issue with ATT i would see them for a new sim
    11-05-2015 02:48 PM
  3. xandros9's Avatar
    the store couldn't immediately help me since I wasn't an authorized user of the line or whatever.

    I called 611 and it says some customers in the "Northeast" have issues with data services so I think that may be me. (Northwest Virginia, but it says my area so I don't know...)
    Guess I'll sit tight for now.

    EDIT: Received a text indicating the issue has been resolved.
    Last edited by xandros9; 11-06-2015 at 09:46 AM.
    11-05-2015 06:18 PM

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