1. Judson50's Avatar
    I am SO confused and I can't get an answer.

    I have two (2) iphones on my account, one with unlimited data ($30/mo) and one with 2GB.
    Every two (2) years I upgrade my iphone, 4 then to the 5 and now to the 6
    I"m on the same family plan I've been on since 2005


    This time I was told I was going to be charged an additional $40/month because I was upgrading and re-signing my 2 year contract. The At&t rep I was speaking to couldn't answer my questions and told me I needed to jump on the Next plan because At&t doesn't want to do two (2) year contracts anymore.

    I've searched the web and there is so much unreliable conjecture out there.

    All I'd like to do is upgrade my phone to an iPhone 6 and keep my exact same costs/plan/rates.

    Does anyone know how this works?
    09-19-2014 11:10 PM
  2. Just_Me_D's Avatar
    That doesn't make any sense, especially if you're upgrading/replacing one of your previous iPhones with the iPhone 6. If you're adding an additional line, then the additional per month charge is understandable and what I assume is the smartphone fee.
    09-20-2014 12:15 PM
  3. franknasty's Avatar
    I wanna know how much att is to

    Sent from my LG-V410 using Tapatalk
    01-16-2015 05:47 PM
  4. franknasty's Avatar
    I want to leave sprint. They su k I want att

    Sent from my LG-V410 using Tapatalk
    01-27-2015 04:20 PM
  5. Septembersrain's Avatar
    AT&T basically wants a higher monthly rate in exchange for that subsidized phone. They'll give a discount on the service if you'll pay off the device in installments. Really though, I'd call the retention team and talk to them.

    Let them know what you've always done and would like to do. Hopefully they'll understand and want to retain you. Try to tell them you are "Considering T-Mobile". Don't threaten them, just casually drop this comment.

    Good luck!
    01-28-2015 07:43 AM

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