I'm currently with Verizon. Was with sprint for years. I'm wanting to switch back to get unlimited again. I was wondering if I could get opinions on the service if it has got better worse or the same.
Tapped out on my iPhone 5
I think the service has gotten better, but the management has gotten worse. I'm actually in a Spark area, their 3 LTE bands to one phone thing, so I'd expect a bit better service. The other day, they randomly took out the tower I connect to from home. My buddy lives within a 300-400 feet from me, so same tower. His service went out too. I contacted Sprint, and they claimed it was normal maintenance. I told them that doesn't make sense, as taking a tower down without warning people first is stupid. If it was planned, they should've told us first, as they'd know. Even then, if that was the case, why take the tower down? I don't know a way that they could take the whole thing down, as most carriers upgrade in place.
Tl;dr, The service has gotten better, but their management is still stupid.