07-04-2019 05:41 PM
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  1. Melody keller's Avatar
    Melody keller
    Okay so i logged out of my account on snapchat and i havent ever logged out since i made the account so i forgot the password and i never verified the email because another account i never used was verified by that email and also i never verified my number. Is there anything i can do?
    08-20-2017 01:47 AM
  2. TripleOne's Avatar
    TripleOne
    Trusted Member
    Hello Melody, welcome to iMore!
    The best solution right now is to contact Snapchat's Support and hopefully they will be able to assist you in recovering your account.

    https://support.snapchat.com
    08-20-2017 06:00 AM
  3. softogb776's Avatar
    softogb776
    Okay so I logged out my account and then deleted my app after a while I redownloaded it and I log in and it’s telling me to verify my number and I don’t use that number anymore how can I get my Snapchat back ?
    02-27-2018 04:43 AM
  4. Abubakerali's Avatar
    Abubakerali
    I forget my password and email is not work
    03-01-2018 12:37 PM
  5. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by softogb776
    Okay so I logged out my account and then deleted my app after a while I redownloaded it and I log in and it’s telling me to verify my number and I don’t use that number anymore how can I get my Snapchat back ?
    Does entering the old number not work?
    03-02-2018 02:47 PM
  7. Chloe Matthews's Avatar
    Chloe Matthews
    Originally Posted by TripleOne
    Hello Melody, welcome to iMore!
    The best solution right now is to contact Snapchat's Support and hopefully they will be able to assist you in recovering your account.

    https://support.snapchat.com
    Hello. So unfortunately I have forgotten my password and to get into my account on Snapchat I need to have an email and phone number but non are varified to my account. I have got pictures on my account of my son from birth till know and I'm so upset j have not been able to access my account is there anything you can do so I can get into my account. I can even give names of people I regularly speak to on the account if needs be.
    Many thanks.
    Chloe
    07-04-2019 01:01 PM
  8. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Chloe Matthews
    Hello. So unfortunately I have forgotten my password and to get into my account on Snapchat I need to have an email and phone number but non are varified to my account. I have got pictures on my account of my son from birth till know and I'm so upset j have not been able to access my account is there anything you can do so I can get into my account. I can even give names of people I regularly speak to on the account if needs be.


    Many thanks.
    Chloe
    This is a security matter between you and Snapchat. There is NOTHING any of us can do for you regarding this matter. Please contact Snapchat Support. Thank you.
    07-04-2019 02:45 PM
  9. Chloe Matthews's Avatar
    Chloe Matthews
    How do I contact snapchat support
    07-04-2019 03:38 PM
  10. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Chloe Matthews
    How do I contact snapchat support
    https://support.snapchat.com/en-US/i-need-help
    07-04-2019 03:46 PM
  11. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
    Trusted Member
    Q&A Team
    <facepalm>
    Annie_M, dmoskaluk and scruffypig like this.
    07-04-2019 05:41 PM
« how to login snapchat without verification code? | i forgot my snapchat password and i don’t have the same phone to use the verification code »

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