1. JB184351's Avatar
    Hey I have two accounts and I wish to delete one of them. The reason why I created another was because it said my real name when commenting and such and I didn't want that to ruin my chances at winning future contest as well as reveal my real identity so please help thanks.
    03-30-2016 12:02 AM
  2. anon(9602380)'s Avatar
    Hey I have two accounts and I wish to delete one of them. The reason why I created another was because it said my real name when commenting and such and I didn't want that to ruin my chances at winning future contest as well as reveal my real identity so please help thanks.
    Welcome to iMore!

    Please contact support@mobilenations.com. They will be able to help you.
    03-30-2016 08:16 AM
  3. Just_Me_D's Avatar
    03-30-2016 08:40 AM
  4. James Falconer's Avatar
    Thanks for contacting us on this! Michelle handles our accounts email address, so she will get back to you shortly (if she hasn't already!).
    03-30-2016 11:08 AM
  5. Butterfly2's Avatar
    Normally how long does imore support takes to get back to members? Is there a contact method via imore app/site? Such as meet the MODS/dev? Where u can PM them with issues!? Is email being chked by a person or bot?!
    05-04-2016 08:09 AM
  6. John Yester's Avatar
    The email is to a direct person and live person. Normally allow 24 hrs for a reply is not sooner.
    05-04-2016 09:26 AM
  7. Butterfly2's Avatar
    The email is to a direct person and live person. Normally allow 24 hrs for a reply is not sooner.
    10-4
    05-04-2016 11:12 AM
  8. James Falconer's Avatar
    Let us know if you don't get a response... but you will
    05-05-2016 06:10 PM
  9. Butterfly2's Avatar
    Let us know if you don't get a response... but you will
    Hi James
    2 days still no response about changing my ID from jahdaa to butterfly2 I use that name on all other forums...tapatalk was just taking the pee so I just was trying everything and anything so I got stuck using jahdaa! Can u rouse someone from support for me por favor!? Gracias
    05-05-2016 09:18 PM
  10. Just_Me_D's Avatar
    Hi James
    2 days still no response about changing my ID from jahdaa to butterfly2 I use that name on all other forums...tapatalk was just taking the pee so I just was trying everything and anything so I got stuck using jahdaa! Can u rouse someone from support for me por favor!? Gracias
    It'll get done, just continue to be patient. Michelle will take care of you, but she gets swamped at times with numerous requests. Furthermore, she handles all of Mobile Nations and not just iMore.
    Butterfly2 likes this.
    05-05-2016 09:48 PM
  11. Butterfly2's Avatar
    It'll get done, just continue to be patient. Michelle will take care of you, but she gets swamped at times with numerous requests. Furthermore, she handles all of Mobile Nations and not just iMore.
    Oh ok...that's a lot! I hope that's her full time job and not just a fun time gig! Thanks again!
    05-05-2016 10:33 PM
  12. Just_Me_D's Avatar
    Oh ok...that's a lot! I hope that's her full time job and not just a fun time gig! Thanks again!
    You're very welcome...
    Butterfly2 likes this.
    05-05-2016 10:46 PM
  13. James Falconer's Avatar
    As you can imagine we get more than a few requests every day. Thanks for your patience
    Butterfly2 likes this.
    05-06-2016 12:41 PM
  14. Butterfly2's Avatar
    As you can imagine we get more than a few requests every day. Thanks for your patience
    Hi....just to update still no response from imore support on initial issue.
    05-11-2016 06:26 AM
  15. Just_Me_D's Avatar
    Hi....just to update still no response from imore support on initial issue.
    Jahdaa, you're not forgotten. You will be assisted in this matter, but there are numerous others ahead of you. Please continue to be patient. Thank you.
    05-11-2016 09:31 AM
  16. Butterfly2's Avatar
    I think that should be a feature added to app so members could change their names if they would like...leave more harder task to the MODS...imho or add that option to Web site so it can be change from both or just Web!
    05-11-2016 11:12 AM
  17. John Yester's Avatar
    That would be a tracking nightmare. Bots would be changing names all the time. etc.....


    Support will handle your request in due time.
    05-11-2016 11:49 AM
  18. John Yester's Avatar
    This has been completed.
    Just_Me_D likes this.
    05-11-2016 11:54 AM
  19. Butterfly2's Avatar
    Yiiipppppiiiiee. It sure has. Thanks John Yester
    Last edited by Butterfly2; 05-16-2016 at 10:44 PM.
    05-11-2016 10:19 PM
  20. James Falconer's Avatar
    Woo! Glad everything is resolved. Great to have you here!
    Butterfly2 likes this.
    05-16-2016 12:06 PM
  21. Butterfly2's Avatar
    Thanks James falconer...all is finally well with Tapatalk an Imore!
    05-16-2016 10:42 PM
  22. James Falconer's Avatar
    05-19-2016 03:37 PM

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