Two Accounts

[anon(9758025)]

Hey I have two accounts and I wish to delete one of them. The reason why I created another was because it said my real name when commenting and such and I didn't want that to ruin my chances at winning future contest as well as reveal my real identity so please help thanks.

 

[anon(9602380)]

Hey I have two accounts and I wish to delete one of them. The reason why I created another was because it said my real name when commenting and such and I didn't want that to ruin my chances at winning future contest as well as reveal my real identity so please help thanks.

Welcome to iMore!

Please contact support@mobilenations.com. They will be able to help you.

 

[Just_Me_D]

Accounts@mobilenations.com

 

[James Falconer]

Thanks for contacting us on this! Michelle handles our accounts email address, so she will get back to you shortly (if she hasn't already!).

 

[Butterfly2]

Normally how long does imore support takes to get back to members? Is there a contact method via imore app/site? Such as meet the MODS/dev? Where u can PM them with issues!? Is email being chked by a person or bot?!

 

[John Yester]

The email is to a direct person and live person. Normally allow 24 hrs for a reply is not sooner.

 

[Butterfly2]

The email is to a direct person and live person. Normally allow 24 hrs for a reply is not sooner.

10-4

 

[James Falconer]

Let us know if you don't get a response... but you will

 

[Butterfly2]

Let us know if you don't get a response... but you will

Hi James
2 days still no response about changing my ID from jahdaa to butterfly2 I use that name on all other forums...tapatalk was just taking the pee so I just was trying everything and anything so I got stuck using jahdaa! Can u rouse someone from support for me por favor!? Gracias

 

[Just_Me_D]

Hi James
2 days still no response about changing my ID from jahdaa to butterfly2 I use that name on all other forums...tapatalk was just taking the pee so I just was trying everything and anything so I got stuck using jahdaa! Can u rouse someone from support for me por favor!? Gracias

It'll get done, just continue to be patient. Michelle will take care of you, but she gets swamped at times with numerous requests. Furthermore, she handles all of Mobile Nations and not just iMore.

 

[Butterfly2]

It'll get done, just continue to be patient. Michelle will take care of you, but she gets swamped at times with numerous requests. Furthermore, she handles all of Mobile Nations and not just iMore.

Oh ok...that's a lot! I hope that's her full time job and not just a fun time gig! Thanks again!

 

[Just_Me_D]

Oh ok...that's a lot! I hope that's her full time job and not just a fun time gig! Thanks again!

You're very welcome...

 

[James Falconer]

As you can imagine we get more than a few requests every day. Thanks for your patience

 

[Butterfly2]

As you can imagine we get more than a few requests every day. Thanks for your patience

Hi....just to update still no response from imore support on initial issue.

 

[Just_Me_D]

Hi....just to update still no response from imore support on initial issue.

Jahdaa, you're not forgotten. You will be assisted in this matter, but there are numerous others ahead of you. Please continue to be patient. Thank you.

 

[Butterfly2]

I think that should be a feature added to app so members could change their names if they would like...leave more harder task to the MODS...imho or add that option to Web site so it can be change from both or just Web!

 

[John Yester]

That would be a tracking nightmare. Bots would be changing names all the time. etc.....


Support will handle your request in due time.

 

[John Yester]

This has been completed.

 

[Butterfly2]

Yiiipppppiiiiee. It sure has. Thanks John Yester

 

[James Falconer]

Woo! Glad everything is resolved. Great to have you here!