1. cnashx's Avatar
    Hello. I have been a member or iMore, Crackberry and Android Central for quite awhile but when I try and register my passport for Windows Central I get the following Error.

    Array ( [0] => Missing Data [1] => Unable to insert user record ) Array ( [0] => )

    I also get the same error while trying to access the Passport subforum here.

    Not sure if there is a way to fix this issue or if I will have to seek alternate methods.

    Thank you.
    11-19-2015 07:45 AM
  2. Just_Me_D's Avatar
    We will definitely look into this issue, and hopefully, get the situation resolved soon.
    11-19-2015 07:47 AM
  3. James Falconer's Avatar
    I've notified our tech team of this issue - we've had this reported in a couple of places. Thanks for posting, and thanks in advance for your patience!
    11-23-2015 10:18 AM
  4. kataran's Avatar
    Welcome to iMore

    Rest assured the tech team is working on it
    11-23-2015 10:40 AM
  5. skoenig's Avatar
    @c.nash

    Sorry for the delay .... I've looked into, you have a grandfathered account which predate passport and allows you to have a dot in your username. The system won't ordinarily let you then create an account on one of the other platforms with this username.

    Obviously as a loyal and trusted member of this community I'm going to see if I can wiggle past this. Please bear with me, I may have to change your password.

    ~Steph
    11-24-2015 06:42 AM
  6. cnashx's Avatar
    Alright,
    Just keep me in the loop.
    Somehow I don't really have any posts here although I have had every iPhone but the 3G & 3Gs. Somehow for the brief periods I had Android and Blackberry I posted a lot.
    Haha
    11-24-2015 07:53 AM
  7. skoenig's Avatar
    Ok it's fixed. You should be able to access windowscentral now.

    ~Steph
    James Falconer likes this.
    11-24-2015 01:33 PM
  8. cnashx's Avatar
    Awesome!

    Thank you very much!
    James Falconer likes this.
    11-25-2015 09:50 AM

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